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How Can We Improve? > Where are the promised discounts?

I have been loving your chocolate since the NYC chocolate show last year. I signed up for the monthly newsletter, which promises discounts, because I knew I would keep ordering. And I have. And spent a lot of money on your very very very expensive chocolate. But there has never been a discount offered in the newsletter, like, for example "15% off your entire order because you get our newsletter, or we love you and want you to be happy," or maybe drop a discount card in the order itself for a future order. So far I have been interested in only one special, which was discounted bar chocolate. It would be nice to just be given a discount on whatever we want. Thanks.

March 27, 2011 | Unregistered CommenterAR

Dear Amy

Thanks so much for your support, and for your passion about getting our chocolates. Since you signed up in November, we have sent out 1 ChocoLetter per month with the following discounts :) We will certainly continue to offer more discounts as we move into summer. When we aren't creating all the new truffles and specials for the holidays, it's easier for us to offer you a buy 5 get 1 free deal or 15% off on all products as you've requested :) We also have our gift boxes and autoship programs on discount all year round!

OCTOBER (Released Dazzling Darkness & Pumpkin Spice Truffles)
25% off on Immune Boost Trail Mix!

NOVEMBER
15% off PowerChoc Trail Mix!

DECEMBER
4 Different Gift Boxes up to 15% off!

JANUARY (Released Enwhitenment Chocolate & CinnaPecan Truffles)
20% off on Goji Berry Jam!

FEBRUARY (Released Passion Collection Truffles)
10% off on Simplicity, Cashew Goji Berry, Almond Fig Spice, Aphrodisia, Mayan Heat, and Vanilla Hazelnut!
10% off on Aphrodisia Hot Chocolate Elixirs!

MARCH (Released LuckChoc & Spring Collection Truffles)
LuckChoc Bars - buy 8 get 2 free!
Green Collection 15% off (1 SuperChoc, 1 Cool Peppermint, 2 LuckChoc, 1 Chocolate Hemp Spread)!

April 1, 2011 | Registered CommenterVanessa Barg